PRIVACY POLICY

1. INTRODUCTION

At Scentia LLC (“Scentia,” “we,” “our,” “us”), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.scentia.com or make a purchase through our store. By accessing our site, you agree to the terms of this Policy. If you do not agree, please refrain from using the website.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Information You Provide

  • Name, billing/shipping address, phone number, email address

  • Payment and transaction details (processed securely through third-party payment providers)

  • Account login credentials, if you create an account

  • Any messages, reviews, or inquiries submitted through our contact forms

B. Automatically Collected Information

  • IP address, browser type, operating system, device identifiers

  • Pages viewed, time spent, and navigation patterns

  • Cookies and similar tracking technologies (see Section 9)

C. Information from Third Parties

We may receive information from payment processors, delivery partners, or marketing platforms to complete orders or analyze website performance.

3. HOW WE USE YOUR INFORMATION

We use personal information to:

  • Process and deliver your orders.

  • Provide customer support and respond to inquiries.

  • Send order confirmations, shipping updates, and relevant marketing communications (only with your consent).

  • Improve our website, services, and product offerings.

  • Comply with legal and tax obligations.

  • Prevent fraud and ensure security of transactions.

4. LEGAL BASIS FOR PROCESSING (DATA SUBJECTS IN EU/EEA)

For European visitors, processing of personal data is based on:

  • Performance of a contract (e.g., fulfilling your order)

  • Your consent (e.g., email marketing)

  • Legitimate interest (business analytics, fraud prevention)

  • Legal compliance (tax, accounting obligations)

5. HOW WE SHARE YOUR INFORMATION

We do not sell or rent your personal data. We may share information only with trusted partners:

  • Service providers – payment gateways, logistics, email delivery, analytics.

  • Brand partners – only as needed to process orders of their products.

  • Legal authorities – if required to comply with applicable law or enforce our rights.

All partners are contractually bound to protect your information and use it solely for the purpose provided.

6. INTERNATIONAL DATA TRANSFERS

Your information may be processed and stored in the United States or other jurisdictions where our service providers operate. We ensure that such transfers comply with GDPR adequacy mechanisms or contractual safeguards (Standard Contractual Clauses).

7. DATA RETENTION

We retain your data only for as long as necessary to:

  • Fulfill the purposes described above, and

  • Comply with accounting, tax, and legal obligations.

When no longer needed, your data is securely deleted or anonymized.

8. YOUR RIGHTS

For U.S. Residents (CCPA/CPRA):

  • Right to know what data we collect and how it’s used

  • Right to request deletion of personal data

  • Right to opt out of data sharing or marketing communications

  • Right to non-discrimination for exercising privacy rights

For EU/EEA Residents (GDPR):

  • Right of access, rectification, and erasure (“right to be forgotten”)

  • Right to data portability

  • Right to restrict or object to processing

  • Right to withdraw consent at any time

To exercise your rights, contact us at [Insert privacy email].

9. COOKIES AND TRACKING TECHNOLOGIES

Scentia uses cookies to enhance user experience, analyze site traffic, and deliver personalized content. You can manage cookie preferences via your browser settings. Analytics cookies (e.g., Google Analytics) are used in accordance with their privacy policies.

10. DATA SECURITY

We implement administrative, technical, and physical safeguards to protect your data against unauthorized access, alteration, or disclosure. While no system is 100% secure, we continuously monitor and update our protection measures.

11. CHILDREN’S PRIVACY

Our website is intended for users 18 years or older. We do not knowingly collect information from minors. If we learn we have inadvertently collected data from a child under 13, we will delete it promptly.

12. THIRD-PARTY LINKS

This website may contain links to external sites. Scentia is not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies separately.

13. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new “Last Updated” date. We encourage users to review it regularly.

14. CONTACT US

If you have questions, requests, or concerns about this Privacy Policy or your personal data, please contact:

Scentia LLC
📧 Email: exec@scentia.com
🏢 Address: Florida, USA
🌐 Website: www.scentia.com

Scentia LLC – Resellers of Fine Perfumes